Building a business is about putting the systems in place by making sure all the little details are in place.
Nick’s goal is to work 33% of the time while creating a full time income. When you have streamlined systems in your business, you don’t have to micromanage everything for consistent profits.
Every person in your business knows exactly what they should be doing and when, so you are free to focus on growing your business.
Have a good system means that the appropriate person knows what to do when XYZ happens.
For example, your office staff knows exactly what to do when the phone rings: 1. Answer the phone. 2. If they are requesting and estimate, ______. If they have an issue, ______. 3. Follow up with an estimate in __ days. Or whatever the case may be. There is no confusion and things don’t get forgotten.
Nick even has a system down for hiring new employees. This ensures that he only hire applicants that are a good fit for his business.